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Tier-1 brand and metro location increase competition, but seniority and niche network-security expertise limit the qualified pool.
Requires specific network-security product delivery and professional-services experience, reducing cross-industry transferability.
Explicit 8+ years requirement and mandatory Palo Alto/network-security product expertise create stringent filters.
Manage end-to-end delivery quality and execution for a pod of Network Security technical services, ensuring projects meet scope, schedule, and quality metrics with weekly risk visibility.
Provide hands-on technical oversight and unblock engineers on Palo Alto Networks security product implementations including PAN-OS, Panorama, Prisma Access, and SASE.
Own people management including coaching, hiring, onboarding, performance reviews, and first escalation point for delivery issues, coordinating capacity and staffing with senior leadership.
Undergraduate degree in Computer Science, Engineering, or related technical field.
At least 2 years managing a team of 5-8 service delivery engineers OR 8+ years in technical/professional services with team leadership responsibility.
Hands-on experience delivering Network Security products, preferably Palo Alto Networks NGFW, Panorama, Prisma Access, or SASE.
Role not eligible for immigration sponsorship.
Experienced in managing multiple concurrent customer engagements using structured delivery methodologies to prevent schedule slippage.
Capable of coaching and developing engineers, demonstrated by measurable team member growth or successful onboarding.
Comfortable interacting with customers and cross-functional teams, translating technical details for non-technical stakeholders and managing escalations efficiently.