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Tier-1 employer with mid-level experience requirement but specialized automotive warranty domain reduces applicant density.
Requires automotive quality, warranty and customer QMS expertise, limiting cross-industry transferability.
Explicit 3–5 years automotive quality experience and specific warranty/claim domain knowledge enforce strict filtering.
Manage customer quality complaints and warranty claims administration to ensure resolution and customer satisfaction.
Handle customer-specific requirements, contractual management, and escalation management for quality issues.
Drive digitization, reporting, and process improvements related to sales quality and warranty within the automotive domain.
Bachelor's degree in Engineering (Mechanical, Automobile, Electrical, Electronics).
3-5 years of experience in manufacturing or quality roles within the automotive domain, preferably in team roles.
Proficient technical knowledge of automotive systems including hardware, software, and diagnostics.
Knowledge of customer Quality Management System requirements and claim management process.
Experience working cross-functionally on automotive quality or product lifecycle projects involving customers and internal teams.
Strong understanding of automotive legislation, product liability, data security, and cost awareness related to warranty and quality.
Analytical problem-solving skills with an ability to lead teams and work collaboratively with customer organizations.