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Mid-level generalist banking role with broad skillset and common experience band increases applicant density.
Requires banking-specific KYC/AML and RBI compliance, limiting cross-industry transferability.
Explicit 3–9 years banking ops experience and compliance certifications preference tighten filters moderately.
Manage daily branch operations including cash, clearing, account opening, and service requests with strict compliance to KYC/AML, RBI, and audit norms.
Track and improve service metrics (TAT, FTR, complaints) through root cause analysis and corrective actions.
Prepare for audits/inspections, maintain operational records, resolve audit observations, and support cross-selling of insurance/investments and digital banking activation.
Work Experience Required: 3 to 9 years in branch operations.
Education: Graduate degree mandatory; Banking certifications preferred (JAIIB/CAIIB are advantageous).
Must ensure compliance with KYC/AML, RBI, and audit norms.
Not explicitly mentioned: Notice period, strict location, or other regulatory constraints beyond compliance requirements.
Experienced in daily branch operational controls including cash management, vault, ATM, locker, EOD, and reconciliations.
Proven ability to manage audit compliance and regulatory adherence within banking branches.
Capable of driving service quality improvements and coordinating with sales/service teams to enhance customer experience.