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Mid-level product title, 3+ years, metro Bangalore, and broad AI/platform skills increase applicant competition.
Medium: product management and platform operations skills transferable, but AI-platform specifics favor similar industries.
Moderate: explicit 3+ years plus platform, API, and troubleshooting requirements.
Own ChatGPT and Claude product capabilities, enhancements, and operational workflows, coordinating closely with US product managers.
Manage backlog, sprint planning, UAT, release activities, issue resolution, and Tier 2 support for assigned AI platforms.
Drive technical troubleshooting, platform testing, operational readiness, metrics monitoring, and stakeholder communication to improve platform reliability and user adoption.
Bachelor's degree or equivalent experience.
Minimum 3 years in Product Management, Product Operations, Business Analysis, or Technology Delivery.
Working knowledge of REST APIs, HTTP, JSON, authentication concepts, and API testing/debugging tools.
Experience managing and configuring enterprise SaaS or technology platforms.
Experienced in Agile environments with proficiency in Jira, Confluence, or Azure DevOps.
Hands-on with AI platforms like ChatGPT, Claude, or Co-pilot and comfortable driving technical troubleshooting and platform enhancements.
Strong stakeholder management, analytical skills, and ability to translate user feedback into actionable product improvements.