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Tier-1 brand, metro location, mid-level generalist sales operations role attracts high candidate density.
Medium: core QTC and CRM skills transfer across sectors, but entitlement and licensing knowledge is domain-specific.
Medium: explicit 2–4 years plus required QTC, CRM, entitlement experience but no niche certifications.
Manage end-to-end sales processes including quoting, pricing, deal registration, order management, invoicing, and contract lifecycle to ensure accurate sales order completion and compensation.
Resolve customer and internal entitlement issues by analyzing contracts, service agreements, order history, and install base records to validate eligibility and recommend corrections.
Drive process improvements, support compliance and revenue recognition activities, and develop operational reports and dashboards to enhance sales transaction accuracy and customer experience.
Work Experience Required: Typically 2 - 4 years in sales operations or related function.
Must work primarily onsite from an HPE office.
High school diploma required; bachelor's degree preferred.
Strong proficiency with CRM, order management, quoting, entitlement, and sales operations systems plus advanced Microsoft Office skills.
Experienced in sales transaction processing and entitlement management within a technology or complex sales environment.
Able to analyze data across multiple systems for root cause and process discrepancy resolution.
Skilled in managing escalations and collaborating cross-functionally to improve operational efficiency and customer satisfaction.