Fraud Operations Senior Manager
Citi (company site, opens in a new tab)9–18 yrsPuneHybridDirect career pageEst. 18–35 LPA
Posted on 17 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage one or more fraud operations teams responsible for minimizing fraud losses through risk/reward balanced decision-making.
- Oversee execution of fraud detection strategies, monitor operational objectives, and ensure adherence to policies and procedures.
- Conduct performance evaluations, resource and budget management, and lead change management initiatives within fraud operations.
Minimum Requirements
- 9 to 18 years of experience in a related fraud operations or management role.
- Bachelor’s degree or equivalent experience required; Master's degree preferred.
- Proven success in managing fraud operations and ability to influence and communicate clearly.
- Work Experience Required: 9-18 years in a related role.
Ideal Candidate Profile
- Experienced senior manager with proven leadership in fraud loss management and operational strategy execution.
- Ability to evaluate complex risk scenarios and balance operational goals with customer-centric and compliance considerations.
- Experienced in team management including performance evaluation, hiring decisions, and resource planning within a regulated environment.