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Mid-level, metro billing team lead at a known global employer attracts strong applicant competition.
Billing and AR skills are reasonably transferable across industries but require finance-specific process knowledge.
Explicit 3+ years, billing controls and team lead experience required, so moderate strictness.
Lead and manage the daily billing operations and team of billing specialists in the India AR Delivery Hub, ensuring SLA adherence and accurate invoice processing.
Oversee billing activities across multiple regions (India, Americas, APAC), handling escalations and complex billing issues, and maintaining SOPs and performance reporting.
Drive automation initiatives using AI workflow tools to improve billing queue prioritization, exception tracking, and reduce manual interventions.
Minimum 3+ years of experience in billing, accounts receivable, order-to-cash, shared services, or finance operations.
Experience in team leadership, senior specialist roles, quality review, or process training preferred but not strictly mandatory.
Strong knowledge of billing controls, invoice accuracy, customer billing portals, and adherence to procedures.
Strong communication skills to coordinate across India, Americas, APAC, and potentially EMEA regions.
Experienced billing professional comfortable managing cross-regional billing operations and complex exception handling.
Demonstrated ability to lead and train billing specialists while managing workflow and SOP adherence.
Familiarity with or openness to leveraging AI-enabled tools and automation to improve billing accuracy and efficiency.