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Mid-level, generalist AR manager in a metro location with common skills increases applicant competition.
AR, shared-services, BPO and order-to-cash skills are highly transferable across industries, lowering background sensitivity.
Explicit 5+ years plus AR/order-to-cash, multi-region delivery, and automation expectations tighten screening to medium strictness.
Lead and oversee the India-based AR delivery team responsible for cash application, billing support, and credit operations ensuring adherence to SLAs and quality standards.
Develop and implement operational strategies, standard operating procedures, and automation initiatives to enhance AR service delivery and support migration of AR work from US/APAC to India.
Collaborate with regional and process leads to align service delivery, resolve issues, and identify opportunities for AI-enabled automation and workflow efficiency improvements.
5+ years of experience managing AR, shared services, BPO, finance operations, or order-to-cash teams.
Strong knowledge of cash application, billing, credit support, SLAs, and operational controls.
Experience managing multi-region collaborators and offshore/onshore service delivery.
Work Experience Required: 5+ years in relevant domain (AR or related operations).
Experienced leader in AR or finance operations with a focus on operational excellence and process improvement through automation.
Proven ability to manage complex multi-location teams and coordinate cross-region service delivery.
Comfortable with AI-enabled tools and workflow automation to drive scalability, accuracy, and reporting enhancements.