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Tier-1 employer, metro location, mid-level generalist sales role drives high candidate competition.
Domain-specific QTC, entitlement and CRM expertise makes cross-industry transfer moderately sensitive.
Explicit 2–4 years plus mandatory QTC/CRM/entitlement experience enforces moderate shortlisting strictness.
Manage end-to-end sales operational activities including quote, price, configuration, deal registration, order management, invoicing, and contract lifecycle to ensure sales orders are completed and credited accurately.
Investigate and resolve entitlement issues by analyzing contracts, service agreements, order histories, and system data; collaborate cross-functionally to improve entitlement accuracy and resolve discrepancies.
Develop and maintain operational reports, dashboards, monitor transactional risks, support revenue recognition compliance, and drive continuous process improvements.
Work Experience Required: Typically 2 - 4 years relevant experience.
Education: High school or equivalent required; Bachelor's degree preferred.
Must be willing and able to work onsite at an HPE office.
Proficiency with CRM, order management, quoting, entitlement, and sales operations systems; strong data management and analytical skills.
Experienced in Quote-to-Cash (QTC) and entitlement management processes with strong knowledge of service contracts, warranties, subscriptions, and install base validation.
Analytical mindset capable of root cause analysis and resolution of entitlement and transaction discrepancies across multiple systems.
Ability to manage escalations, collaborate effectively with cross-functional teams, and contribute to process improvements with a focus on operational excellence and customer experience.