Sales Process Associate
Hewlett Packard Enterprise (HPE) (company site, opens in a new tab)2–4 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted on 17 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end sales operational activities including quote, price, configuration, deal registration, order management, invoicing, and contract lifecycle to ensure sales orders are completed and credited accurately.
- Investigate and resolve entitlement issues by analyzing contracts, service agreements, order histories, and system data; collaborate cross-functionally to improve entitlement accuracy and resolve discrepancies.
- Develop and maintain operational reports, dashboards, monitor transactional risks, support revenue recognition compliance, and drive continuous process improvements.
Minimum Requirements
- Work Experience Required: Typically 2 - 4 years relevant experience.
- Education: High school or equivalent required; Bachelor's degree preferred.
- Must be willing and able to work onsite at an HPE office.
- Proficiency with CRM, order management, quoting, entitlement, and sales operations systems; strong data management and analytical skills.
Ideal Candidate Profile
- Experienced in Quote-to-Cash (QTC) and entitlement management processes with strong knowledge of service contracts, warranties, subscriptions, and install base validation.
- Analytical mindset capable of root cause analysis and resolution of entitlement and transaction discrepancies across multiple systems.
- Ability to manage escalations, collaborate effectively with cross-functional teams, and contribute to process improvements with a focus on operational excellence and customer experience.