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Tier-1 pharma brand, metro location, mid-level generalist role with common title increases candidate competition.
Requires pharma-specific knowledge of GPOs, 340B, and market-access processes, limiting cross-industry transferability.
Explicit 3–6 year requirement plus pharma regulatory controls and domain-specific systems elevate filtering strictness.
Manage end-to-end U.S. pharmaceutical membership operations including customer eligibility validation, onboarding, contract alignment, and membership maintenance.
Serve as liaison between Market Access, Contracting, Pricing, Chargebacks, Government Pricing, wholesalers, GPOs, and customers to ensure accurate contract execution and customer setup.
Support compliance with SOX controls and internal policies and contribute to process improvements including system enhancements and data quality initiatives.
Master’s degree in Business Administration, Finance, Commerce, Economics, Life Sciences, Healthcare Administration, or related discipline.
3–6 years of experience in pharmaceutical commercial operations, membership operations, contracts & pricing, customer master data, or related business functions.
Experience with customer validation, contract administration, and membership operations in pharmaceutical settings.
Strong skills in Excel, documentation, and ability to manage multiple priorities with deadline orientation.
Experienced in U.S. pharmaceutical commercial operations with knowledge of customer eligibility, membership, and GPO contracting processes.
Familiarity with commercial operations platforms such as HCM, GCPS, SAP, Tableau, OneKey, HIBCC, HRSA, or Model N and understanding of legal entity hierarchies and data management.
Strong analytical, stakeholder management, and problem-solving skills suited to a regulated, deadline-driven, and collaborative work environment.