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Tier-1 employer, mid-level generalist role, metro location, and broad skillset attract many qualified applicants.
Role requires specialized pharmaceutical membership, GPO, 340B and pricing knowledge, limiting transferability.
Explicit 3–6 years, master's degree, pharma domain experience and SOX/compliance requirements enforce strict filters.
Manage end-to-end membership operations including customer onboarding, eligibility validation, contract alignment, and membership maintenance within U.S. pharmaceutical commercial contracting.
Serve as liaison among Market Access, Contracting, Pricing, Chargebacks, MDM, Government Pricing, wholesalers, GPOs, and customers to ensure accurate customer eligibility and contract execution.
Support compliance with SOX controls, audit readiness, and continuous improvement initiatives including data quality and process automation.
Master’s degree in Business Administration, Finance, Commerce, Economics, Life Sciences, Healthcare Administration, or related discipline.
3–6 years of experience in pharmaceutical commercial operations, membership operations, contracts & pricing, customer master data, managed markets, or related business functions.
Strong Excel, analytical, organizational, and documentation skills.
Experience supporting customer validation, contract administration, data management, or operational processes.
Experienced in U.S. pharmaceutical commercial operations with knowledge of customer eligibility, GPO contracting, and market access processes.
Skilled at managing complex data systems and customer master data platforms such as HCM, GCPS, SAP, and related tools.
Capable of coordinating across multiple internal and external stakeholders within a global operating model with strong focus on compliance and process improvements.