Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Strong Fortune-100 brand, remote role, generalist IT ops title, and metro location increase competition.
Role demands EUS, DEX and ITSM-specific skills, moderately limiting cross-industry transferability.
Explicit 2+ years requirement plus mandatory automation, API, and AI/chatbot skills create moderate filtering.
Drive automation, AI-powered capabilities, and digital enablement initiatives to improve operational efficiency and employee technology experience across End User Services.
Develop and implement API integrations and scalable automation solutions to enhance self-service and service maturity.
Lead project management, stakeholder engagement, and service improvement activities to deliver measurable business and service outcomes.
Minimum 2 years of experience in Automation, API Integrations, Chatbots/AI solutions, and Digital Employee Experience initiatives.
Experience with driving service improvement initiatives, self-service adoption, and knowledge management.
Work Experience Required: At least 2+ years in relevant technical automation and AI-enabled service roles.
Location Requirement: Hyderabad, India (APAC Home Office)
Proficient in developing scalable and repeatable automation and integration solutions with a strong engineering mindset.
Skilled in stakeholder management and able to partner with global technical and business teams effectively.
Experience with technologies such as Nexthink, ServiceNow, Power Platform, Power BI, and knowledge of ITIL, Agile, or SAFe frameworks.