Senior Engineer, Technical Operations 1
SES S.A. (company site, opens in a new tab)10+ yrsChennaiOn-siteDirect career pageEst. 25–45 LPA
Posted 28d ago
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Job description
Structured overview of role & requirements
About This Role
- Act as primary contact for software deployment and production issue resolution related to SES Inflight core services (IFC/IFE/IPTV) and Satellite network performance.
- Develop dashboards and reports for executives and customers, lead strategic oversight of platform and network performance to ensure reliability and user experience.
- Conduct lab setups, automate reporting, and coordinate cross-functional teams for root cause analysis, process improvements and network performance resolution.
Minimum Requirements
- Bachelor's degree in Engineering or Computer Science.
- 10+ years of system-level troubleshooting experience on complex systems.
- 5 years of experience in satellite and/or telecommunications industry.
- Technical skills including TCP/IP, Linux/Shell scripting, Packet Capture/Wireshark, Jira, SQL, Python, Java, Go, Git, Jenkins, AWS OpenSearch, Tableau or Power BI.
Ideal Candidate Profile
- Experienced in complex network/system troubleshooting with strong system thinking skills and ability to isolate failures to component level.
- Skilled in cross-functional leadership and strategic coordination for network performance and defect management processes.
- Familiarity with Agile methodologies, DevOps, SRE practices, and optionally holds networking certifications like CCNA/CCNE and deep knowledge of VSAT and TDMA satellite network operations.