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Tier-1 telecom brand and metro location increase competition despite niche telecom configuration skill requirements.
Requires telecom charging systems, CAMEL/Diameter and Ericsson IN knowledge, limiting transferability across industries.
Mandatory 2–4 years plus CAMEL/Diameter and Ericsson IN requirements make shortlisting highly strict.
Own flawless implementation of business configurations including tariff plans, recharge configurations, and system grids within turnaround time (TAT).
Manage product lifecycle tasks including go-live support, UAT, periodic cleanups, customer complaint resolution, and audit artifact preparation.
Provide operational support for reconciliation, product testing, promotion configurations, and integration of systems like SDP, AIR, and ECMS.
2-4 years of experience in Product Configurations with domain expertise in Database, Linux, and Application architecture.
Bachelor's degree in Electronics & Communication Engineering, Computer Science Engineering, or MCA.
Technical knowledge required: CAMEL & Diameter protocol, Ericsson IN architecture, prepaid voice/SMS/USSD/data charging call flows.
Location: Pune, Maharashtra or Hyderabad, Telangana.
Experience working in Operations domain with knowledge of operational processes around telecom product management.
Technical proficiency to handle integration and configuration tasks involving telecom protocols and charging systems.
Capable of managing timelines and coordination with cross-functional teams for product implementation and issue resolution.