IKEA Business Key Account Manager
IKEA (company site, opens in a new tab)10+ yrsMumbaiOn-siteDirect career pageEst. 20–40 LPA
Posted on 17 Sept
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Job description
Structured overview of role & requirements
About This Role
- Contribute proactively to selling plans and outputs to meet common sales objectives and goals.
- Drive acquisition and long-term relationship building with new business customers and key accounts, focusing on major stakeholders like developers, architects, and contractors in construction sectors.
- Lead proposal responses, negotiations, execution, after-sales care, and pipeline management for key account deals, ensuring high-quality delivery and excellent customer experience.
Minimum Requirements
- Minimum 10 years experience in Sales, Customer Experience, or related fields with delivery of results.
- Minimum 5 years experience in leading and influencing teams or co-workers.
- Formal qualifications in Marketing, B2B or Key Account Management, Sales, Business Management, or equivalent.
- Experience from retail, preferably home furnishing sector, or B2B/Key Account Management.
Ideal Candidate Profile
- Broad knowledge of IKEA concept, brand objectives, Group strategies, and business planning processes.
- Experienced in understanding local B2B market environment and customer expectations to align commercial and service offers accordingly.
- Skilled at collaborating cross-functionally to integrate commercial efforts, drive sustainability initiatives, and manage complex bidding processes.