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Mid-level, metro role with moderate brand recognition and niche Japanese requirement limiting applicant pool.
Infrastructure and Japanese client experience moderately limits cross-industry transferability.
Mandatory 3+ years, JLPT Japanese requirement, and infrastructure/ITSM experience enforce strict screening.
Manage IT infrastructure projects including problem analysis, solution implementation, system testing, modification, automation, and integration.
Engage in both current project contributions and long-term IT infrastructure strategic planning and operational execution.
Act as point of contact for clients, managing expectations, technical challenges, and delivering impactful solutions across multiple platforms.
Minimum 3 years of experience in a similar IT or technical role.
Fluency in Japanese (JLPT N3 or above) and English, both written and verbal.
Proficient in IT systems including networks, hardware, software, troubleshooting, and experience with IT service management tools (e.g., ServiceNow, Jira).
Proven hands-on experience in SCRUM or Project Management methodologies.
Experienced in client communication, particularly with Japanese clients or in multicultural teams, able to bridge technical and non-technical discussions.
Comfortable working independently while managing multiple tasks and deadlines in project-based environments.
Has a growth mindset with aspirations for advancement toward roles such as Architect or Distinguished Engineer within cloud and infrastructure domains.