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Strong employer brand and generalist data-operations role increases applicant density despite seniority.
Requires governance, compliance, and regulated-industry experience, moderately limiting cross-industry transferability.
Explicit 10+ years, leadership experience, and domain-specific operations requirements make filters strict.
Lead operational governance and execution across the Data organization ensuring consistency, transparency, and accountability.
Develop, monitor, and report on operational KPIs, service metrics, and business outcomes, managing service delivery and performance dashboards.
Drive continuous improvement initiatives in operational efficiency, process optimization, automation, and establish readiness and transition processes for new data capabilities.
Bachelor’s degree in Business, Information Systems, Engineering, Operations Management, Analytics, or related field; Master’s preferred.
10+ years in data or technology operations with at least 8 years in operations management, PMO, service management, or enterprise delivery.
5+ years leading operational, governance, or business support teams.
Experience in establishing operational frameworks, performance management processes, service management practices, and governance models.
Experienced managing complex data or technology operations in large enterprise environments with operational excellence focus.
Proven ability to develop and use dashboards, scorecards, executive reports, and conduct governance forums for performance management.
Skilled at cross-functional collaboration with Delivery, Product, Analytics, Platform, and business teams to improve operational performance and decision making.