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Tier-1 brand, metro location, and mid-level generalist role increase candidate competition density.
Order-to-invoice and ERP skills transfer across industries, but regulated life-sciences preference raises sensitivity.
Explicit 5+ years plus mandatory ERP (Oracle) and ServiceMax/order-to-invoice skills create strict filters.
Own the complete order-to-invoice cycle including order validation, entry, amendments, shipment coordination, invoicing, and document closure.
Coordinate quotations, proforma invoices, and local vendor supplies to support on-time delivery and customer satisfaction.
Cross-functionally manage order processing in Oracle and ServiceMax, proactively resolve backlog and delivery risks with timely customer communication.
Bachelor’s degree in any stream from a recognized institution.
5+ years of experience in customer service, order management or order execution with hands-on order-to-invoice cycle responsibility.
Proficiency with ERP systems (preferably Oracle), service management platforms such as ServiceMax, Excel and operational reporting.
Role requires on-site work at Bengaluru location.
Experienced operating within order management or customer service environments supporting regulated industries like life sciences, diagnostics or medical devices.
Demonstrates operational discipline with accurate data entry and error prevention in ERP systems and service platforms.
Capable of cross-functional coordination with logistics, supply chain, sales, and finance to improve delivery and reduce backlog in a structured continuous improvement environment.