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Medium competition due to a mid-senior operations title but insurance and F&A quality specialization.
High because insurance industry experience is mandatory and domain-specific F&A quality skills required.
High due to explicit 8-12 years, mandatory insurance experience, managerial and QA skill requirements.
Lead and manage end-to-end Quality Assurance programs across Finance & Accounting (F&A) processes within the Insurance domain, including quality frameworks, audits, and compliance.
Oversee Accounts Payable (AP), Billing, and Accounts Receivable (AR) process compliance and operational effectiveness, driving improvements with Operations.
Lead and develop a team of 15+ Quality Analysts and Team Leads, manage performance, and partner with stakeholders for quality governance and continuous improvement.
8-12 years experience in Finance & Accounting Operations with mandatory Insurance industry exposure.
Hands-on experience in Accounts Payable (AP), Billing, and Accounts Receivable (AR) processes.
Proven experience leading a team of 15 or more employees in a BPO, Shared Services, GCC, or Insurance operations environment.
Bachelor's degree in Commerce, MBA, Finance, Accounting, Business Administration or related field; Professional certifications in Quality, Lean, Six Sigma are advantages.
Experienced in quality assurance and process improvement within Insurance F&A operations with strong domain expertise in AP and AR.
Skilled in managing large teams and cross-functional stakeholder engagement for governance, risk mitigation, and operational excellence.
Familiar with Lean Six Sigma methodologies, automation initiatives, and data-driven quality management approaches.