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Strong employer brand and broad operations skillset increase competition despite senior experience requirement.
Requires specific data operations and governance experience, moderately limiting cross-industry transferability.
Mandatory 8+ years experience and domain-specific operations governance requirements enforce strict shortlisting.
Lead daily coordination and operational management of data operations processes, services, and governance routines.
Develop and maintain KPIs, scorecards, service metrics, and performance reporting for leadership to drive operational improvements.
Collaborate across teams (Delivery, Product Management, Analytics, Platform, Governance) to resolve issues, support new data capabilities, and ensure alignment with governance and security requirements.
Bachelor’s degree in Business, Information Systems, Engineering, Operations Management, Analytics, or related field.
8+ years of experience in operations management, business operations, PMO, service management, data or analytics operations, or enterprise delivery support.
Proven experience with operational process coordination, governance routines, service reviews, and performance metrics development.
Notice period: Not explicitly mentioned in the JD.
Experienced in operational governance, service delivery, issue management, and performance measurement within complex data or business operations environments.
Able to lead small teams or workstreams and coach analysts on data operations and continuous improvement.
Familiar with Lean, Six Sigma, ITIL, Agile methodologies and process improvement practices, preferably with relevant certifications.