Manager, EDT Data Operations
Stryker (company site, opens in a new tab)8+ yrsGurugramOn-siteDirect career pageEst. 18–30 LPA
Posted on 17 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead daily coordination and operational management of data operations processes, services, and governance routines.
- Develop and maintain KPIs, scorecards, service metrics, and performance reporting for leadership to drive operational improvements.
- Collaborate across teams (Delivery, Product Management, Analytics, Platform, Governance) to resolve issues, support new data capabilities, and ensure alignment with governance and security requirements.
Minimum Requirements
- Bachelor’s degree in Business, Information Systems, Engineering, Operations Management, Analytics, or related field.
- 8+ years of experience in operations management, business operations, PMO, service management, data or analytics operations, or enterprise delivery support.
- Proven experience with operational process coordination, governance routines, service reviews, and performance metrics development.
- Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in operational governance, service delivery, issue management, and performance measurement within complex data or business operations environments.
- Able to lead small teams or workstreams and coach analysts on data operations and continuous improvement.
- Familiar with Lean, Six Sigma, ITIL, Agile methodologies and process improvement practices, preferably with relevant certifications.