Sales Process Associate
Hewlett Packard Enterprise (HPE) (company site, opens in a new tab)2–4 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted on 17 Sept
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Job description
Structured overview of role & requirements
About This Role
- Execute operational activities end-to-end in sales order processes including quote, pricing, configuration, deal registration, order management, invoicing, and contract lifecycle to ensure accurate order fulfilment and sales compensation assignment.
- Manage and resolve entitlement-related queries and discrepancies related to products, services, subscriptions, and warranties by collaborating across Sales, Customer Success, Licensing, and Operations teams.
- Develop reports and dashboards to monitor sales processing and entitlement trends; identify process inefficiencies and drive continuous improvement initiatives focused on accuracy, automation, and customer experience.
Minimum Requirements
- Work Experience Required: Typically 2 - 4 years.
- Mandatory onsite work from HPE office as per role design.
- Minimum education: High school certificate required; Bachelor's degree preferred.
- Experience with CRM, order management, quoting, entitlement management systems, and strong proficiency in Microsoft Office (Excel, Word, PowerPoint) required.
Ideal Candidate Profile
- Experienced with Quote-to-Cash and Order-to-Cash sales operations processes including entitlement and contract lifecycle management.
- Analytical and detail-oriented professional skilled in investigating transaction discrepancies and applying root cause analysis to drive resolutions.
- Able to collaborate with multiple internal teams including Sales, Licensing, and Customer Success, and manage escalations in a dynamic environment.