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Tier-1 brand, metro location, and mid-level generalist sales-operations role attract high candidate density.
Role requires sales-entitlement and QTC domain expertise, moderately limiting cross-industry portability.
Explicit 2–4 years requirement plus mandatory quote-to-cash and entitlement domain expertise increases rigor.
Execute operational activities end-to-end in sales order processes including quote, pricing, configuration, deal registration, order management, invoicing, and contract lifecycle to ensure accurate order fulfilment and sales compensation assignment.
Manage and resolve entitlement-related queries and discrepancies related to products, services, subscriptions, and warranties by collaborating across Sales, Customer Success, Licensing, and Operations teams.
Develop reports and dashboards to monitor sales processing and entitlement trends; identify process inefficiencies and drive continuous improvement initiatives focused on accuracy, automation, and customer experience.
Work Experience Required: Typically 2 - 4 years.
Mandatory onsite work from HPE office as per role design.
Minimum education: High school certificate required; Bachelor's degree preferred.
Experience with CRM, order management, quoting, entitlement management systems, and strong proficiency in Microsoft Office (Excel, Word, PowerPoint) required.
Experienced with Quote-to-Cash and Order-to-Cash sales operations processes including entitlement and contract lifecycle management.
Analytical and detail-oriented professional skilled in investigating transaction discrepancies and applying root cause analysis to drive resolutions.
Able to collaborate with multiple internal teams including Sales, Licensing, and Customer Success, and manage escalations in a dynamic environment.