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Tier-1 brand, metro location, and mid-level generalist devops title increase applicant density.
Developer tools, CI/CD, and automation skills are highly transferable across industries.
Explicit years and specific tool/API experience required, but no strict certifications, so medium strictness.
Coordinate and manage the end-to-end support lifecycle for engineering tools like Jira, Confluence, GitHub, and CI/CD systems ensuring SLA adherence.
Drive process standardization and operational excellence in engineering tool workflows including access management and compliance.
Support and contribute to automation and integration efforts using REST APIs and scripting to improve efficiency and reduce manual tasks.
Bachelor’s degree or equivalent in IT, Engineering, or related field.
1-3+ years experience in engineering tools support, service desk, or operations roles.
Experience with engineering tools such as Jira, Confluence, GitHub, and familiarity with automation tools and API integrations (REST/JSON).
Role is onsite at HPE office; Work Experience Required: 1-3+ years.
Experienced in managing engineering tool support workflows independently while communicating effectively with stakeholders.
Skilled in identifying process inefficiencies and driving process improvements and operational excellence.
Comfortable working in a highly structured environment focusing on tooling integrations, automation, and compliance within engineering organizations.