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Tier-1 bank, generalist mid-level operations role in metro with common skillset yields high competition.
Strong trade settlement domain knowledge and German-language requirement limit transferability across industries.
Mandatory German language and domain expertise plus people-management requirements make shortlisting relatively strict.
Manage day-to-day production and processes of Trade Services including Settlement Matching, Fails, Instructions, Registered Shares, Confirmation, Cancellations, Reconciliation, Transaction Reporting, or Trade Investigation.
Ensure service levels and timelines are met or exceeded, facilitate MIS reporting, exception handling, and escalate issues timely.
Support team management activities including training coordination, quality control, productivity improvement, work allocation, and serve as point of reference for team and management.
Graduate or Postgraduate degree required.
Good communication skills in English and German languages.
Proven ability to use AI tools for productivity enhancement and ethical data/AI use.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in Trade Services operations or processes like settlement, reconciliation, transaction reporting, or trade investigation.
Capable of managing team quality, coaching, and productivity in a fast-paced environment.
Demonstrates strong organizational skills, ability to prioritize, problem solve, and communicate effectively in a bilingual (English-German) setting.