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Tier-1 brand, metro location, mid-level generalist title, and 3–6 year band increase competition.
Strong pharma-specific processes and regulatory knowledge make industry background critical.
Mandatory master's degree, explicit 3–6 years and pharma experience increase screening rigor.
Manage end-to-end U.S. pharmaceutical membership operations including customer onboarding, eligibility validation, and membership maintenance.
Serve as the liaison among Market Access, Contracting, Pricing, Chargebacks, wholesalers, GPOs, and customers to ensure accurate contract execution and customer eligibility.
Support membership reporting, dispute resolution, compliance, and audit readiness with focus on data accuracy and process improvement.
Master’s degree in Business Administration, Finance, Commerce, Economics, Life Sciences, Healthcare Administration, or related discipline.
3–6 years of experience in pharmaceutical commercial operations, membership operations, contracts & pricing, or related business functions.
Experience with customer validation, contract administration, data management, and reporting; proficiency in Excel and documentation skills.
Work Experience Required: 3–6 years in relevant pharmaceutical commercial operations.
Experienced in pharmaceutical commercial operations with deep understanding of customer master data, membership operations, and contract eligibility processes.
Familiar with U.S. pharmaceutical customer eligibility, GPO contracting, market access, compliance controls, and audit standards.
Proficient with commercial operations platforms such as HCM, GCPS, SAP, Tableau, OneKey, HIBCC, HRSA, and able to manage multiple stakeholders in a global operating environment.