Service Delivery Leader - SCM - Planning & After Sales 3
Genpact (company site, opens in a new tab)BengaluruHybridDirect career pageEst. 22–35 LPA
Posted on 17 Sept
Reach people at Genpact
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Genpact you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead and manage service delivery for the Supply Chain Management team, focusing on operational excellence and client relationship management.
- Develop and implement end-to-end supply chain solutions incorporating process redesign, analytics, digital interventions, and commercial considerations across planning functions (Demand, Supply, S&OP, Deployment, Allocation).
- Drive strategic projects in supply chain functions and collaborate with Sales and Operations to deploy solutions and support internal stakeholder training.
Minimum Requirements
- Bachelor’s or Master’s degree in Business Administration, Industrial Engineering, Logistics, Supply Chain Management, or Operations Management.
- Certifications required include Certified Supply Chain Professional (CSCP), Project Management Professional (PMP), and Six Sigma Green Belt.
- Proficiency in English at C2 level is mandatory.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in supply chain planning and after-sales service delivery with strong client engagement and operational leadership.
- Skilled in supply chain software/tools such as Blue Yonder Space Planning, Kinaxis, O9 Demand Planning, and knowledgeable in Procurement Operations and Strategic Planning.
- Ability to lead strategic projects, promote adoption of supply chain solutions, and contribute thought leadership through knowledge sharing.