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Strong employer brand plus a generalist mid-level operations role attracts many applicants.
Logistics operations skills are somewhat industry-specific but transferable across supply chain and freight roles.
No explicit years or niche certifications, only a bachelor’s and communication skills required.
Own end-to-end shipment file activities post booking, including document creation, system updates, and customer invoicing.
Collaborate with Customer Service and FinOps teams to support bookings, handle queries, resolve issues, and ensure seamless supply chain execution.
Proactively manage shipment lifecycle exceptions, maintain data accuracy, and coordinate internally to deliver a smooth customer experience.
Bachelor's degree in any discipline.
Fluent in English with good communication skills.
Work Experience Required: Not explicitly mentioned in the JD.
No explicit notice period or location requirements mentioned.
Experienced in logistics operations with a focus on shipment handling and documentation management.
Comfortable working cross-functionally with Customer Service, Operations, and Finance teams in a global environment.
Detail-oriented with proactive exception management and strong coordination skills across stakeholders.