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Strong Tier-1 brand, metro location, and mid-level generalist HR role attract many qualified applicants.
HR operations skills are transferable across industries, though financial-services and statutory experience slightly increase domain specificity.
Explicit 4–6 years, mandatory HR operations experience, and advanced Excel requirements increase screening rigidity.
Own end-to-end resolution of escalations and complex HR inquiries for the India Coverage team, ensuring SLA adherence.
Manage key HR processes including domestic relocation, leave management, workforce reduction, and exits with compliance and timely execution.
Analyze HR data to identify trends and recommend process improvements and automation; lead documentation and knowledge management for operational consistency.
Bachelor's degree.
4–6 years of relevant experience in HR Operations, Service Delivery, or Shared Services.
Advanced Microsoft Excel skills (pivots, lookups, formulas, data analysis) required; Power BI or similar tools familiarity is a plus.
Work Experience Required: 4–6 years in relevant HR/Service Delivery role.
Experienced in managing high-priority HR operational cases, especially in hire-to-retire processes.
Strong analytical skills with proven ability to conduct root cause analysis and drive data-driven decisions.
Ability to interact with multiple stakeholders including HR Business Partners and cross-functional teams, influencing at various seniority levels.