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Finacle specialization reduces applicant pool, but Chennai metro and mid-seniority increase competition.
Finacle core-banking expertise is highly domain-specific and not easily transferable across industries.
Mandatory certifications, explicit experience and domain-specific Finacle skills make filters highly strict.
Provide third-level support for Finacle 10.x Application modules including Branch Operations, CASA, TD, Loans, Trade Finance, and Alternate Delivery Channels.
Monitor application services availability, manage support calls with internal and external service providers, and ensure timely issue resolution and escalation.
Execute application maintenance activities, assist in testing vendor fixes and UAT, follow change management processes for production deployments, and manage disaster recovery activities.
Minimum 5 years of relevant Banking IT domain or related solution support experience; total 7 years overall work experience.
Education: Preferably BE/B.Tech/MCA/MBA or Science/Commerce Graduate.
Mandatory certification: At least one from ITIL4 Professional, Prince-2, or PMP.
Experience supporting Finacle 10.x modules and handling application maintenance, testing, change management, and vendor coordination.
Experienced in Banking IT domain with strong technical expertise in Finacle 10.x applications and support processes.
Skilled in vendor coordination, issue escalation, and managing end-to-end application maintenance lifecycle.
Comfortable working in a structured IT service management environment with adherence to ITIL and change management frameworks.