Associate Manager Software Engineering (Finacle Support L3)
DXC TechnologyMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Provide third-level support for Finacle 10.x Application modules including Branch Operations, CASA, TD, Loans, Trade Finance, and Alternate Delivery Channels.
Monitor application services availability, manage support calls with internal and external service providers, and ensure timely issue resolution and escalation.
Execute application maintenance activities, assist in testing vendor fixes and UAT, follow change management processes for production deployments, and manage disaster recovery activities.
Minimum Requirements
Minimum 5 years of relevant Banking IT domain or related solution support experience; total 7 years overall work experience.
Education: Preferably BE/B.Tech/MCA/MBA or Science/Commerce Graduate.
Mandatory certification: At least one from ITIL4 Professional, Prince-2, or PMP.
Experience supporting Finacle 10.x modules and handling application maintenance, testing, change management, and vendor coordination.
Ideal Candidate Profile
Experienced in Banking IT domain with strong technical expertise in Finacle 10.x applications and support processes.
Skilled in vendor coordination, issue escalation, and managing end-to-end application maintenance lifecycle.
Comfortable working in a structured IT service management environment with adherence to ITIL and change management frameworks.