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Tier-1 brand, metro location, and a generalist facilities role increase applicant competition density.
Soft services, vendor management, and facilities skills are readily transferable across industries.
No explicit years but mandatory facilities/vendor experience and CAFM familiarity create moderate screening rigor.
Manage day-to-day soft services onsite including housekeeping, pest control, landscaping, vendor coordination, and event management.
Conduct routine site inspections, monitor SLA compliance, handle user complaints, maintain records, and oversee vendor staff deployment and training.
Support budget control, cost-effective solutions, health & safety compliance, and client/vendor engagement with timely reporting and invoice processing.
Work Experience Required: Prior experience in facilities, property management, hospitality or related fields is necessary.
Location Requirement: On-site position based in Mumbai, Maharashtra, India.
Must be able to work multiple shifts and timings.
Proficiency in MS Office required; CAFM systems knowledge desirable.
Experienced in managing soft services operations with strong vendor and client engagement skills in facilities management.
Capable of operational ownership with a focus on compliance, quality, cost control, and problem resolution within SLAs.
Comfortable managing multiple priorities and working onsite in a demanding environment with health and safety compliance responsibilities.