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Strong employer brand, metro location, and mid-level generalist F&B operations role drive high applicant competition.
F&B operations skills are moderately transferable across hospitality, catering, and facilities management sectors.
Requires hospitality degree and vendor management skills but no explicit years or rigid certifications, indicating medium strictness.
Manage end-to-end cafeteria and food service operations across assigned sites ensuring food quality, hygiene, and customer satisfaction.
Monitor vendor performance against SLAs, KPIs, and contractual commitments while driving service excellence and operational efficiencies.
Lead employee engagement, compliance with food safety standards, and operational reporting including audits and leadership presentations.
Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management, or related field.
Certification in Food Safety, HACCP, FSSAI, or equivalent preferred but not mandatory.
Strong background in Food & Beverage operations with experience in large-scale corporate cafeterias, food courts, or institutional catering.
Location requirement: On-site in Gurugram with 48 hours per week scheduled. Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing vendor contracts and commercial discussions related to cafeteria operations.
Capable of analyzing consumption trends, customer feedback, and operational KPIs to drive improvements.
Proficient with Microsoft Excel, PowerPoint and adept at preparing operational reviews and leadership presentations.