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Tier-1 brand and Bengaluru location but niche Juniper networking skills limit applicant density.
Requires specific Juniper networking expertise and ITIL knowledge, limiting cross-industry transferability.
Technical Juniper networking and ITIL expertise create moderately strict screening despite no years stated.
Serve as single point of contact for customer post-sales service and support needs with Juniper products.
Manage service delivery, escalations, and coordination between customer, Juniper technical, professional, advanced, and education services ensuring SLA adherence.
Lead customer reviews of service metrics, conduct network health checks, risk assessments, and recommend operational improvements.
Deep knowledge of core IP networking including TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6.
Experience with Layer2/Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN.
Onsite requirement primarily working from HPE office.
Work Experience Required: Not explicitly mentioned in the JD.
Experience working in large enterprises or network service providers preferred.
Familiarity with advanced networking technologies like Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless.
Knowledge of ITIL framework and interest in automation valued; Juniper certifications (JNCIS/JNCIP/JNCIE) or equivalents are advantageous.