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Pune metro location and common RCM/AR role attract moderate applicant competition.
Role demands healthcare RCM and payer-denial expertise, limiting easy transfer across industries.
Requires specific RCM billing, payer-denial, and productivity targets, so moderate preselection filters apply.
Manage accounts receivable (AR) for clients by handling unpaid claims, aging reports, and clearinghouse rejections to ensure timely payment processing.
Resolve complex payer denials including secondary claims processing and maintain reconciliation of claims, patient balances, credits, and refunds.
Provide client and carrier communication support, ensuring prompt responses to inquiries and track information requests to maintain client AR health and satisfaction.
Work Location: Pune (Work from office) with shift timing 7:30 PM to 4:30 AM.
Strong customer service skills vital for client satisfaction and AR health management.
Experience Required: Not explicitly mentioned in the JD.
Must be proficient with office management tools related to clearinghouse, SharePoint, and claims processing.
Experienced in handling medical billing or healthcare revenue cycle management, particularly accounts receivable and denials management.
Capable of managing high-volume accounts (target of 1,400 accounts worked per month) with a focus on accuracy and compliance.
Comfortable working in a night shift office environment and collaborating with new hires as a partner/mentor.