Delivery Manager - BI, Reporting and Data Visualization 4D
Genpact (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive the reporting strategy, execution, and delivery of dashboards and ServiceNow reports to provide actionable insights supporting digital enablement tools.
- Lead development and maintenance of KPIs, SLAs, metrics, and performance analytics, collaborating with process owners and stakeholders to translate requirements into reports.
- Manage testing for bi-annual releases and system changes, define testing strategies, and ensure data governance and security role management in ServiceNow.
Minimum Requirements
- Bachelor's or Master's degree in Business Analytics, Computer Science, Statistics, or Data Science.
- Experience working with reporting strategy, BI tools, and data visualization, including creating dashboards and reports within ServiceNow.
- Microsoft Certified: Power BI Data Analyst Associate certification.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Strong expertise in BI reporting strategy and delivering actionable data-driven insights in a cross-functional environment.
- Experienced in stakeholder management and business change support including testing and communications.
- Able to manage data governance processes and ensure quality and standardization of KPIs across enterprise digital solutions.