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Job Description
Structured overview of role & requirementsAbout This Role
Manage and troubleshoot enterprise Active Directory, Azure Entra ID, Microsoft 365, and Azure infrastructure in hybrid cloud environments.
Lead L3 escalations including root cause analysis and incident resolution to ensure stable and secure Microsoft-based infrastructure.
Develop and maintain PowerShell automation scripts, create SOPs, documentation, and mentor junior team members.
Minimum Requirements
Experience in Microsoft infrastructure / Wintel environments; Work Experience Required: Not explicitly mentioned in the JD.
Bachelor’s degree in computer science, IT, or related field required.
Strong expertise with Active Directory, Azure Entra ID, Microsoft 365, Azure infrastructure, and PowerShell scripting mandatory.
Hands-on experience with enterprise backup (e.g., Veeam,Rubrik), storage (e.g., NetApp, EMC/Dell, HP), and virtualization solutions (e.g., VMware, HyperV) required.
Ideal Candidate Profile
Experienced in managing complex enterprise and hybrid cloud Microsoft environments with in-depth technical and troubleshooting skills.
Proven capability to handle critical escalations and lead incident resolution effectively at L3 level.
Skilled in automation with PowerShell and documentation with ability to guide and mentor junior support teams.