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Mid-level metro role with recognized multinational employer and common operations title increases candidate competition.
Role favors business-services and quality/audit backgrounds, moderately limiting cross-industry transferability.
Explicit 5–10 years plus Six Sigma and audit/internal controls expertise creates stringent shortlisting criteria.
Own and enhance continuous improvement, quality management, and compliance frameworks, enabling teams to reduce waste, optimize processes, and improve service quality.
Lead organization-wide initiatives and governance around LEAN, Six Sigma, Quality management, and internal controls to drive business targets.
Coordinate and lead internal and external audits ensuring proper documentation, governance, and timely closure of actions.
5-10 years experience leading organization-wide transformations in Quality, Compliance, and Continuous Improvement within business services.
LEAN Six Sigma certification required (Green Belt minimum, Black Belt preferred).
Experience with ISO 9001 Quality Management Systems; ISO 9001 Internal Auditor or Lead Auditor certification preferred.
Ability and willingness to travel.
Experienced change leader skilled at managing teams and collaborating cross-functionally in global business services environments.
Proficient in data-driven approaches, familiar with audit coordination, internal controls, and leveraging automation and AI to improve operational excellence.
Demonstrated track record in driving continuous improvement culture with strong project and change management capabilities.