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Generalist mid-level order-management role, metro location, and 2–6 years experience increase applicant competition.
Role requires specialized trade-compliance, hazardous-goods and SAP order-to-cash experience, limiting cross-industry transferability.
Mandatory years, SAP and trade-compliance expertise, multi-shift experience and DG handling raise filtering strictness.
Manage end-to-end hardware order operations processing approximately 1,200 orders monthly across a 24x5 multi-shift model, ensuring timely delivery and real-time order status management.
Conduct trade and compliance reviews on shipping documentation, ensuring 100% shipment compliance with trade regulations and internal policies, including handling of hazardous goods like lithium batteries.
Coordinate cross-functional teams (logistics, procurement, trade specialists) to resolve order exceptions, maintain performance SLAs (e.g., ≤8-hour order processing cycle, ≥98% on-time delivery), and produce compliance and performance reporting.
2–6+ years experience in order management, trade compliance, or supply chain operations.
Strong knowledge of global customs documentation, Harmonized System (HS) codes, Export Control Classification Numbers (ECCN), Incoterms, and Importer/Exporter of Record liabilities.
Hands-on experience with SAP order-to-cash and procurement platforms.
Work Experience Required: 2–6+ years as explicitly stated in the JD.
Experienced working in a global 24x5 multi-shift logistics or trade compliance environment with rigorous ticket handover and documentation practices.
Demonstrated capability handling hazardous goods shipments and trade compliance audits including use of corporate compliance engines and regulatory classification tools.
Proficient in coordinating complex international logistics involving customs clearance, cross-docking, and interfacing with third-party customs brokers.