Manager - Cloud & Security Customer Service Operations - Network Operations & Support
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Job Description
Structured overview of role & requirementsAbout This Role
Lead design and implementation of scalable, secure network automation frameworks aligned with enterprise goals.
Drive standardization, CI/CD, GitOps, and Infrastructure-as-Code best practices across automation environments.
Mentor engineers and enforce governance, security, and compliance in automation lifecycle and deployment.
Minimum Requirements
8+ years of experience preferred in software architecture focusing on network automation and DevOps.
Proven expertise in automation frameworks, CI/CD pipelines, Infrastructure-as-Code (IaC), and Python/Ansible tooling.
Experience with Azure DevOps or similar CI/CD platforms and network operations environments.
Work Experience Required: 8+ years preferred
Ideal Candidate Profile
Experienced in designing and implementing enterprise-scale, reusable automation architectures with strong focus on standardisation and platform engineering.
Familiarity with regulated industries (e.g. banking) or network infrastructure environments.
Hands-on knowledge of automation governance, risk management, and collaborative cross-functional delivery in DevOps setups.