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Tier-1 brand, metro location, and generalist operations role drive high applicant competition.
Pension-plan rules and actuarial knowledge create strong domain specificity and limited transferability.
No explicit years but senior title and domain-specific pension expertise produce moderate filtering.
Perform accurate and timely pension calculations of low to high complexity for multiple clients, following client-specific plan guidelines.
Identify and resolve system issues related to calculations within defined timeliness and accuracy standards.
Support internal client teams by providing issue resolution, audit, and control assistance and maintain high-quality documentation and training backup coverage.
Bachelor’s Degree in Mathematics, Finance, Business, or equivalent mandatory.
Actuarial background preferred but not mandatory.
Strong proficiency in Excel, Outlook, and Word required.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in financial transaction processing with strong analytical and numerical skills geared toward pension calculations.
Ability to interpret plan documents and troubleshoot system issues effectively in a multi-client environment.
Comfortable working in flexible shifts and collaborating closely with multiple internal stakeholder teams.