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Popular mall operations role, metro location, mid-level experience, and recognizable employer increase competition.
Mall and retail-specific operations, leasing, and vendor management reduce cross-industry transferability.
Explicit 2-4 years retail operations requirement and domain-specific skills make shortlisting moderately strict.
Manage mall operations focusing on retailer and customer relationship management to increase footfalls and consumption.
Oversee coordination with multiple internal teams and external vendors to resolve retailer/customer issues and ensure operational compliance.
Supervise and optimize activities related to security, housekeeping, horticulture, parking revenue, and event execution to maintain quality service delivery.
Graduate/BHM degree required.
2-4 years of retail industry experience with essential retail operations exposure.
Sound knowledge of retail operations, branding & promotions, and financial management including tax structure.
Not explicitly mentioned: Notice period or location requirements.
Experienced in managing multi-stakeholder mall or retail center operations with vendor and agency coordination.
Comfortable with operational oversight including security, housekeeping, maintenance, and finance-related processes.
Able to interface effectively with both internal teams (marketing, finance, leasing) and external parties (retailers, regulatory authorities).