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Tier-1 brand, metro location, and generalist L&D role balanced by SAP ILT specificity.
Moderate—SAP ILT and learning operations skills partly transferable but favor enterprise or consulting backgrounds.
Moderate due to required domain skills (SAP ILT, process automation) but no fixed years requirement.
Manage end-to-end learning operations for SAP Instructor-Led Training programs, including registration, enrollment, and learner support.
Oversee process automation, workflow management, operational reporting, and compliance with global data privacy and audit standards.
Coordinate cross-functionally with HR, IT, Finance, and external teams to ensure operational efficiency, accurate invoicing, and SLA adherence.
Bachelor’s or Master’s degree in HR, Business Administration, or related field.
Strong understanding of process automation, workflow management, and operational reporting.
Work Experience Required: Not explicitly mentioned in the JD.
Location requirement: Mumbai.
Experienced in managing learning operations involving SAP Instructor-Led Training with strong focus on process optimization and data integrity.
Analytically oriented with skills in operational reporting, compliance management, and process improvement.
Capable of collaborating effectively across multiple internal teams (HR, IT, Finance) and managing stakeholder communication and operational workflows.