Product Owner - ServiceNow HRSD AI
NTT (company site, opens in a new tab)BengaluruRemoteDirect career pageEst. 15–28 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and prioritize the product backlog for AI-driven HR Service Delivery solutions leveraging ServiceNow Now Assist, including generative AI and agentic workflows.
- Drive iteration planning, story elaboration, and acceptance to deliver valuable AI-enabled HR features meeting business ROI expectations.
- Collaborate with Product Management and Agile teams to ensure alignment on HR AI roadmap, manage impediments, and deliver on product release cycles.
Minimum Requirements
- Experience as a Product Owner or Product Manager in Agile/SAFe environments with a focus on AI-driven HR Service Delivery solutions on ServiceNow.
- Strong knowledge and practical experience with ServiceNow Now Assist and managing AI-based HR workflows.
- Bachelor’s degree or equivalent in Computer Science, IT, HR Technology, or related domain (preferred, not strictly mandatory).
- Work Experience Required: Demonstrated experience relevant to AI-powered HR Service Delivery product ownership and backlog management (specific years not explicitly mentioned).
Ideal Candidate Profile
- Proven ability to manage AI-enabled HR product backlogs and roadmap within a SAFe Agile framework, focusing on maximizing business value and ROI.
- Technical familiarity with HR technology, intelligent automation, and integration of AI workflows in enterprise HR service delivery.
- Experienced in coordinating across cross-functional teams, managing stakeholder expectations, and resolving conflicts in a product ownership capacity.