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Strong Tier-1 brand, remote role, and generalist Product Owner title increase candidate competition despite niche ServiceNow AI specialization.
High, because ServiceNow HRSD and Now Assist AI expertise is highly domain-specific and less transferable.
Moderate strictness due to required ServiceNow Now Assist, SAFe PO experience, and domain-specific HR AI skills.
Own and prioritize the AI-driven HR Service Delivery product backlog focused on ServiceNow Now Assist HR use cases, including generative and agentic AI workflows.
Manage iteration planning, user story elaboration, acceptance, and delivery of AI features to optimize ROI within a SAFe Agile environment.
Collaborate cross-functionally with Product Management and Agile teams to align product vision, roadmap, and ensure delivery of new AI and HR automation functionality.
Experience as Product Owner or Product Manager in an Agile/SAFe environment with a strong track record in AI-driven HR Service Delivery solutions on ServiceNow.
Strong knowledge of ServiceNow Now Assist and hands-on experience with AI workflows in HR contexts such as generative and agentic AI.
Bachelor’s degree or equivalent in Computer Science, IT, HR Technology, or related field preferred but not mandatory.
SAFe Product Owner/Product Manager certification and ServiceNow HRSD or AI-related certifications preferred; remote work arrangement allowed.
Experienced in managing multi-team product backlogs and roadmaps within SAFe or scaled Agile frameworks, specifically in HR technology or IT-managed services.
Deep understanding of AI/automation trends and practical application of ServiceNow Now Assist in HR service delivery transformation.
Strong operational focus on backlog value prioritization and iterative delivery of AI-enabled HR innovations at scale.