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Strong employer brand and metro location but senior, specialized SRE/operations reduces applicant density.
High — requires deep regulated financial-services SRE, 24x7 production support, and compliance experience.
High — mandates 16+ years, specific SRE/24x7 operational skills and cloud/monitoring tool expertise.
Own operational reliability, availability, performance, and resilience of business-critical banking applications and technology platforms.
Manage Production Support, Site Reliability Engineering (SRE), Infrastructure Operations, Incident and Problem Management, ensuring compliance with banking regulations and operational risk frameworks.
Lead teams across application support, infrastructure, and incident management; drive automation and continuous service improvement to enhance platform stability and user experience.
16+ years of experience leading teams in 24x7 production support, operations, or reliability engineering environment.
Bachelor’s degree in Engineering, MCA, Computer Science, or related discipline.
Strong expertise in JEE, enterprise technologies, microservices, hybrid cloud (AWS, Azure), virtualization, Kubernetes, and operational tools like ServiceNow, Oracle, SQL, Dynatrace.
Work Experience Required: 16+ years
Proven leadership managing large-scale, L1/L2 Application Support and Infrastructure Operations teams in enterprise banking or regulated financial services environments.
Experience driving strategic IT initiatives with strong stakeholder management and ability to coordinate cross-geography teams (India and US).
Technical leader comfortable as Incident Commander during major incidents with hands-on expertise in automation, observability, and AI-enabled operational practices.