Customer Success Manager
MaintWiz Technologies10+ yrsChennaiOn-siteDirect career pageEst. 12–25 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive customer success by managing customer relationships and ensuring effective implementation of maintenance management solutions.
- Act as a key liaison between clients and internal teams to deliver customer satisfaction and retention.
- Influence product adoption and support business growth through proactive customer engagement and feedback collection.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Must have experience in customer success or client management roles relevant to technology or maintenance management solutions.
- Not explicitly mentioned in the JD: educational qualifications, notice period, or strict location requirements.
- Not explicitly mentioned in the JD: mandatory technical skills or certifications.
Ideal Candidate Profile
- Experienced in managing B2B client relationships with a focus on technology-driven solutions and services.
- Comfortable working in a dynamic, innovation-focused environment with cross-functional collaboration.
- Ability to influence customer adoption and retention strategies through direct communication and feedback integration.