Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Niche ServiceNow skills but a known employer and metro hiring raise competitiveness moderately.
ServiceNow platform expertise is transferable across industries but remains platform-specific, so moderate sensitivity.
Explicit years, mandatory ServiceNow experience, and CSA certification requirement increase shortlisting strictness significantly.
Manage daily administration and configuration of the ServiceNow platform, including user access and core modules like ITSM and CMDB.
Support platform enhancements, upgrades, regression testing, and troubleshoot complex issues with root-cause analysis.
Collaborate with cross-functional teams and mentor junior admins to ensure platform stability and adherence to best practices.
4–6+ years of hands-on ServiceNow administration or development experience.
Strong hands-on experience with ITSM and ITAM on the ServiceNow platform.
Bachelor’s degree in IT or related field (or equivalent experience).
ServiceNow CSA certification required or in progress.
Experienced with ServiceNow architecture, ACLs, workflows, and scripting including JavaScript, Business Rules, and Flow Designer.
Comfortable working with Agile or hybrid delivery teams and engaging both technical and business stakeholders.
Proven ability to lead platform governance and mentor junior team members effectively.