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Metro location, generalist product-operations title, and broad skillset drive high applicant density.
Role mixes general operations and program-specific health context, making it moderately transferable across sectors.
No explicit years, certifications, or specialized technical requirements, so screening is likely flexible.
Ensure smooth execution and continuous improvement of Noora Health’s programs, focusing on tele trainer support and quality monitoring of the Mobile Care Companion Program.
Manage data coordination and reporting to internal and external stakeholders, ensuring accurate and timely delivery of impact and service reach metrics.
Optimize program workflows through call audits, training support, and collaborate cross-functionally to implement operational improvements.
Proficiency in data management and reporting tools, specifically Google Workspace (Sheets, Docs, Slides).
Strong documentation skills for procedures and learnings.
Proficiency in English; basic understanding of Hindi and Telugu preferred but not mandatory.
Work Experience Required: Not explicitly mentioned in the JD.
Experience working in program operations or product operations with exposure to tele-training or remote program delivery models.
Ability to handle coordination across multiple teams and manage data-driven reporting under deadlines.
Comfortable working in a fast-paced environment with adaptability to evolving processes and collaboration with cross-functional teams.