Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Common mid-level retail operations role, metro location, broad skillset increases applicant competition.
Retail-specific operations experience mandated, reducing cross-industry transferability.
Explicit 2–4 years retail operations requirement increases screening rigor.
Manage mall operations including maintaining retailer and customer relationships, resolving complaints, and overseeing day-to-day mall activities to enhance service quality and increase footfalls.
Coordinate with multiple internal teams (Leasing, Legal, Security, Finance, Marketing, Engineering, etc.) and external vendors to ensure smooth operations and issue resolution.
Oversee event execution, cost control through vendor management, and supervise housekeeping, horticulture, security, parking, and pest control services including designing staff motivation schemes.
Graduate or Bachelor of Hotel Management (BHM) degree.
2-4 years of experience in retail industry with essential experience in retail operations.
Sound knowledge of retail operations, branding and promotions, and financial management including tax structure.
Not explicitly mentioned in the JD: Notice period or specific location requirements.
Experienced in handling multi-stakeholder coordination in a retail or mall environment including retailer and vendor management.
Demonstrated ability to manage complex operational processes such as leasing administration, event coordination, and cost control.
Capable of supervising outsourced agencies and internal teams with skills to motivate and implement recognition schemes.