Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tier-1 brand and metro location increase competition but niche UC&C seniority reduces candidate density.
Strong telecom and enterprise collaboration specialization limits transferability across industries.
Requires specific UC&C, telecom, contact center and leadership expertise, increasing shortlisting rigidity.
Lead the global unified communications and collaboration portfolio including Voice, Contact Center, Video Conferencing, Digital Signage, and U.S. Cellular Services ensuring reliable, secure, and scalable service delivery.
Own strategy development, modernization efforts, and lifecycle management focusing on cloud platforms, automation, AI, and process improvements across communication services.
Manage vendor relationships, financial planning, and a geographically distributed technical team driving operational excellence and continuous service improvement.
Experience leading enterprise communications, telecommunications, or collaboration services.
Working knowledge of Microsoft Teams Calling, SIP, voice routing, Session Border Controllers, contact center platforms like Amazon Connect, and cloud communications.
Mandatory office presence 5 days a week with EMEA shift timing (01:00PM - 10:00PM IST) in Bangalore, India (Whitefield PSN Office).
Work Experience Required: Not explicitly mentioned in the JD; Visa sponsorship is not available for this role.
Demonstrated ability to lead strategic global technology transformations and infrastructure modernization initiatives within communication or collaboration domains.
Strong financial and vendor management skills balancing cost optimization with service quality and innovation.
Experience managing and developing global, distributed technical teams with a focus on operational excellence in telecommunication and IT service management.