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Niche Dynamics 365 functional skill reduces competition despite metro location and known services employer.
Role requires platform-specific D365 CE functional experience, limiting cross-industry transferability.
Mandatory Dynamics 365 CE and Power Platform functional expertise creates strict technical and domain filters for shortlisting.
Lead requirement gathering and functional solutioning for Microsoft Dynamics 365 Customer Engagement (D365 CE) implementations.
Design and configure D365 CE solutions including Sales, Customer Service, Marketing, and Case Management modules using out-of-the-box features and Power Platform.
Collaborate with architects, developers, QA, and business teams through implementation phases including SIT, UAT, deployment, and post-go-live support.
Expertise in Microsoft Dynamics 365 Customer Engagement with knowledge of Sales, Customer Service, and Marketing modules.
Experience in translating business requirements into functional specifications, user stories, process flows, and acceptance criteria.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in stakeholder management and functional leadership to junior consultants.
Functional consultant or business analyst with a focus on Microsoft Dynamics 365 CE implementations and transformations.
Comfortable designing and configuring solutions, and guiding cross-functional teams through end-to-end delivery.
Experienced in managing complex requirements, risks, dependencies, and ensuring quality through SIT, UAT, and deployment phases.