Architect II - Enterprise Solutions - MSD
UST (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 14–28 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead requirement gathering and functional solutioning for Microsoft Dynamics 365 Customer Engagement (D365 CE) implementations.
- Design and configure D365 CE solutions including Sales, Customer Service, Marketing, and Case Management modules using out-of-the-box features and Power Platform.
- Collaborate with architects, developers, QA, and business teams through implementation phases including SIT, UAT, deployment, and post-go-live support.
Minimum Requirements
- Expertise in Microsoft Dynamics 365 Customer Engagement with knowledge of Sales, Customer Service, and Marketing modules.
- Experience in translating business requirements into functional specifications, user stories, process flows, and acceptance criteria.
- Work Experience Required: Not explicitly mentioned in the JD.
- Experience in stakeholder management and functional leadership to junior consultants.
Ideal Candidate Profile
- Functional consultant or business analyst with a focus on Microsoft Dynamics 365 CE implementations and transformations.
- Comfortable designing and configuring solutions, and guiding cross-functional teams through end-to-end delivery.
- Experienced in managing complex requirements, risks, dependencies, and ensuring quality through SIT, UAT, and deployment phases.