Product Manager - Service Now
ICON plc (company site, opens in a new tab)3+ yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted on 16 Sept
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Job description
Structured overview of role & requirements
About This Role
- Develop and maintain the ServiceNow product vision and multi-year roadmap aligned with business strategy.
- Manage stakeholder relationships, gather requirements, and communicate platform progress to senior leadership.
- Oversee platform governance, service delivery, vendor management, and financial management of ServiceNow initiatives.
Minimum Requirements
- 3+ years of Product Management or Platform Ownership experience, specifically with internal enterprise SaaS environments.
- Strong understanding of the ServiceNow ecosystem; ServiceNow Certified System Administrator (CSA) or Certified Application Specialist highly preferred.
- Legal right to work in the country where the role is based (preferably Ireland).
- Work Experience Required: 3+ years in relevant product management roles.
Ideal Candidate Profile
- Experienced in managing enterprise SaaS platforms with a focus on ServiceNow ecosystem and platform health.
- Skilled in stakeholder management and balancing competing priorities while enforcing platform best practices.
- Capable of strategic roadmap development and operational governance to optimize platform performance and business value.